Shipping and delivery policy

Effective 30 September 2026. This policy applies to every order placed on https://shop-staging.mushik.in, a website run by [Legal name, to be added].

Where we deliver

We deliver within India only. Enter your pincode on a product page or at checkout and we tell you straight away whether we deliver there and what it costs. We do not ship outside India.

When your order leaves us

We pack and hand over every order to the courier within 2 working days of it being placed and paid for (or confirmed, for cash on delivery). Working days are Monday to Saturday, except public holidays.

How long delivery takes

Once dispatched, orders usually reach you in 5 to 7 working days, depending on your pincode. Checkout shows the expected time for your address before you pay. Remote areas can take longer.

What delivery costs

The delivery charge, or free delivery, is shown at checkout before you pay and is included in your order total. Nothing more is collected at the door, except the order amount itself on a cash-on-delivery order.

Tracking

Once your order is dispatched, the courier's name and tracking number appear under My orders. You can also ask us for them.

If a parcel is late, lost or damaged

• If your order has not arrived within the time above, contact us and we will chase the courier.
• Do not accept a parcel that is visibly torn, opened or tampered with. If you have already accepted it, tell us within 48 hours with photographs.
• If a parcel is lost in transit, we send a replacement or refund you in full, as you prefer.

Wrong address or nobody home

Please check your address and phone number before you pay. If a parcel comes back to us because the address was wrong or nobody accepted it, we contact you to send it again. We may charge for the second delivery.

Questions

Call or WhatsApp +91 0000000000, or email to-be-added@mushik.in. See also our cancellation and refund policy.